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October 12, 2026

Plans Change. Now Bookings Do Too

Move a booking by dragging it, move a participant to another date, and fix a typo in someone's email, without cancelling anything.

A regular calls: they can't make six o'clock on Saturday, could they come at seven instead? Until now, the only way to do that was to cancel the booking and make a new one. That meant a refund, a new booking and a new invoice. On top of that, you paid the transaction fees twice. Not ideal.

Now you just move it.

Drag a booking to its new time

Grab a booking on the calendar and drag it to another time or another court. Or open the booking and press Move. Either way you get a confirmation like this one, with where the booking is now and where it's going:

A two-hour booking stays two hours. The price stays what the customer paid. If the new time is during a closure or outside opening hours, you'll be told before anything changes, and you can still go ahead.

The same goes for events

Someone booked on the Thursday intermediates is ill? In the participants list, choose Move to another date and find them a later date. Or pick a different event altogether, like the Saturday beginners' session.

The booking, its payment and its invoice stay as they are: nothing is refunded and nothing is charged. If the new date costs a different amount, you're told the difference, and settling it is up to you. When the other event asks different questions, the answers they already gave are carried over wherever they fit, and you can fill in the rest before you move them.

A typo? Just fix it

Someone typed their email address wrong, or you took a booking over the phone and misheard the name. Open the booking, press Edit next to the details, and correct the name, email or phone number. Emails and invoices already sent keep the details they went out with.

You can book outside the rules

Opening hours and the shortest and longest booking apply to customers. When you make a booking yourself outside them, you now see what it breaks under Check before booking, and a Book anyway box lets you go ahead. You get a warning, not a roadblock.

Choose what the calendar shows

Every block on the booking calendar used to show the same thing: a name, and for sessions the coach and team. Now the Show on calendar button next to print lets you pick what goes under it. For sessions: the coach, the team, and any of your event report fields. For bookings: the answers customers gave on your booking form, like whether they want to hire a racket.

The event schedule has its own picker: instructor, team, courts, participants and report fields. Each person's choice is remembered in their own browser, so reception and coaches can each set it up the way they work. Owners and admins can also fill in report fields right in the schedule, with Copy from last session for the ones that rarely change.

One date, or the whole series?

Editing a recurring event used to leave a question hanging: does this change only this Wednesday, or every Wednesday? Now every screen says. You edit one date with Change this date only, and the top of the editor says the change applies to that day only. The whole series is under Series settings (all dates), where you also see which upcoming dates have settings of their own.

A single date can now also have its own title and its own tag. This week's Wednesday training can be the "Club championship" with a Match tag, while the other dates of the series stay as they are. Customers see the new title everywhere that date appears.

When plans change, your calendar follows

Try Isopenat for free, and take unexpected changes in your stride.

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