Prices, peak times and closures

The base price

Every resource has a base price, set on its own page. It’s the price of one slot, and a slot is as long as the step in your booking policy, so on a 30-minute step you’re pricing half an hour. You can type it per slot or per hour; the field converts and shows both. Leave it empty and booking is free.

Try it: switch to the hourly price and change it.

If customers book services rather than time on a resource, the price lives on each service instead.

Peak and weekend prices

A pricing rule charges a different price at the times you choose: weekday evenings, weekends, early mornings. Give it a name, the times it applies, the resources it covers and its price. Outside those times the base price applies as usual.

When two rules cover the same time, the one with the higher Priority wins. You’ll find them under Settings › Booking rules › Pricing Rules.

Surcharges for appointments

If customers book services, a rule is a surcharge instead: an amount added to the service’s own price whenever an appointment starts inside the rule’s times. Saturdays or late evenings are the usual ones.

The section is called Surcharges at certain times for organizations that sell services.

Closing or repricing one day

For a one-off change, don’t edit your hours or rules. Open the calendar on that day and press Create Override:

• Unavailable closes the chosen resources for that time: a tournament, maintenance, a bank holiday. The label you give it shows on the calendar.
• Available opens extra time outside your usual hours, and can carry its own price for that time.

You can see and delete them all under Availability Adjustments on your resources page.

Which price wins: a price set for that day, then the pricing rule with the highest priority, then the base price. Bookings already made keep the price they were sold at.

Closed times are closed to customers. If you need to book someone in anyway, tick Let me book closed times when you add the booking yourself.